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HelpDesk Service Timeline Targets
http://cms.bsu.edu/About/AdministrativeOffices/HelpDesk/RequestingAssistance/Targets.aspx

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TechClips: How to Videos for Using Computers, Software and Technology
http://www.bsu.edu/techclips/

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HelpDesk - Technology Support Services
http://cms.bsu.edu/About/AdministrativeOffices/Helpdesk.aspx

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